This two day course will teach participants a writing process that reduces the amount of time spent writing while increasing effectiveness. This means learning to use plain language that everyone can understand – the first time around…
Course content:
- Planning and organisation of content
- Recognising good writing
- Structure of the formal and informal business communication – composing good sentences and paragraphs
- Headings to grab the reader
- Introduction of letter/communication
- Body – developing and explaining your purpose
- Conclusion – re-emphasising your purpose
- Getting the correct tone
- Layout and presentation – using graphics to illustrate points
- Emails – advantages and disadvantages
- Getting people to open your email
- Common grammar and spelling problems
- Editing your work to read smoothly
Who is this course aimed at?
Anyone who has to communicate in their work on a daily basis, writing letters, emails, faxes or reports, such as PA’s, secretaries administrative and managerial staff.
